HVAC Field Supervisor

Looking to continue your career in residential HVAC? Call The Bee, part of the renowned Apex Service Partners network, has an exciting opening for a skilled HVAC Field Supervisor in Fishkill, NY. We are looking for a dedicated professional who takes pride in their work and is eager to grow their leadership and technical skills. We offer training opportunities to help you expand your expertise and advance your career. As a member of the Apex Service Partners family, Call The Bee provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your HVAC career in a leadership role, this is the opportunity for you!

Job Responsibilities:

• Field Leadership – Supervise, mentor, and support HVAC technicians in the field to ensure quality workmanship, efficiency, and customer satisfaction

• Job Site Management – Oversee residential HVAC service and installation projects, ensuring jobs are completed on time, within budget, and in accordance with company standards

• Technical Support – Provide on-site troubleshooting and advanced technical guidance for complex system issues

• Training & Development – Help onboard new technicians and provide ongoing coaching to ensure continued skill growth and adherence to company procedures

• Quality Control – Conduct job audits, inspect work quality, and verify safety compliance across all field operations

• Customer Relations – Resolve escalated customer concerns and represent the company with professionalism and integrity

• Scheduling & Coordination – Collaborate with dispatch, service managers, and warehouse teams to ensure smooth daily operations

• Reporting & Documentation – Maintain accurate service records, job reports, and performance evaluations

• Safety Oversight – Enforce company safety policies and OSHA regulations to ensure a safe work environment

• Service Software Use – Utilize Service Titan or equivalent platforms to monitor job progress, technician performance, and job notes

Qualifications:

• Experience – 5+ years in residential HVAC service, with at least 1–2 years in a supervisory or lead technician role

• Technical Expertise – In-depth understanding of HVAC systems, installation practices, diagnostics, and repairs

• Licensing – Connecticut S2 license strongly preferred; experienced D2-licensed candidates will also be considered

• Leadership Abilities – Proven ability to motivate, train, and lead a team in a fast-paced field environment

• Customer Service Focus – Strong communication, conflict resolution, and interpersonal skills

• Physical Requirements – Ability to lift up to 80 lbs, work on ladders, in confined spaces, and outdoors in varying weather conditions

• Valid Driver’s License – Clean driving record required for company vehicle use

Why Join Our Team?

• Medical, Prescription, Dental, and Vision Insurance – Affordable coverage options for you and your family

• Disability & Term Life Insurance – Added peace of mind for the unexpected

• Matching 401(K) Benefits – Secure your future with a competitive retirement plan

• Ongoing Training & Development – We invest in your growth with professional development opportunities

• Paid Holidays & PTO – Work-life balance with generous time off

Call The Bee may conduct a pre-employment background check and drug test, subject to applicable laws.

Who We Are:

At Call The Bee, we combine the reputation of a long-established local business with the innovation and resources of Apex Service Partners. Our commitment to integrity, quality, and team success allows employees to thrive while delivering unmatched service to our customers.

If you’re ready to take your HVAC career to the next level in a leadership role, apply today and become a part of the Call The Bee family!

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.