Residential Drain Technician
Looking to advance your career as a Residential Drain Technician? Join Call The Bee and take the next step in a role where your expertise truly makes an impact. We’re seeking a motivated, skilled drain professional who takes pride in solving problems, serving customers, and continually growing their technical abilities.
Call The Bee offers the stability of a trusted brand, the innovation of a forward‑thinking service organization, and a culture built on excellence and employee growth. If you're ready to elevate your drain‑cleaning career, this is the opportunity for you!
Job Responsibilities
- Drain Cleaning & Clearing – Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
- Sewer Line Diagnostics – Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
- Troubleshooting & Problem Solving – Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
- Preventative Maintenance Services – Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
- Customer Communication – Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
- Cost Estimates & Recommendations – Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans.
- Service Titan Documentation – Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
- Equipment Care & Safety – Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
- Customer Service Excellence – Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.
Qualifications
- Experience – 2–3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role.
- Technical Skills – Proficiency with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools.
- Service Software – Experience with Service Titan or similar field‑service software preferred.
- Communication Skills – Strong ability to communicate clearly with customers and team members.
- Attention to Detail – Ability to accurately diagnose issues and perform work that meets safety and code standards.
- Customer‑Focused Mindset – Commitment to delivering high‑quality service with professionalism and a positive attitude.
- Driver’s License – Valid driver’s license with a clean driving record.
Benefits
- Medical, Prescription, Dental & Vision Insurance – Comprehensive coverage with minimal out‑of‑pocket costs.
- Disability & Term Life Insurance – Added financial protection for you and your family.
- Matching 401(K) Program – Competitive retirement savings plan with company match
- Ongoing Training & Development – Opportunities to expand your drain‑cleaning and diagnostic skills.
- Paid Holidays & PTO – Generous paid time off to support work‑life balance.
Join our team at Call The Bee and become part of a company that values its employees, supports professional growth, and delivers exceptional service to every customer. Apply today and build your future with a trusted leader in home services.
Pre-employment background check and drug screening may apply, subject to local laws. Call The Bee is an equal opportunity employer committed to creating an inclusive and diverse workplace.
